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General

+ How much of Media24 Holdings (referred to hereafter as "MEDIA24") is owned by Welkom Yizani?
 
Welkom Yizani owns 15% of MEDIA24's ordinary shares.
+ What was the cost of the MEDIA24 shares purchased by Welkom Yizani and who paid the difference between this and the offer price?
 
The cost of a Media24 share was R50 which was paid from the subscription price of a Welkom Yizani share (R10) and the R40 difference was funded through the issue of preference shares to Naspers. In 2009, when the Welkom Yizani scheme was extended for 2 years (until December 2013), the preference shareholder wrote off approximately R330m of its funding claim. This also resulted in certain preference shares being redeemed. As at 31 March 2014, the amount still owing in relation to the preference shares was about R29,88 per share.
+ What fees do the directors of Welkom Yizani receive?
 
The directors receive no fees or other remuneration for their services.
+ May I pledge or use my Welkom Yizani shares as a form of security?
 
Participants are not and will not be entitled to enter into any agreement in terms of which their Welkom Yizani ordinary shares are to be used as security or encumbered in any other manner. When encumbered, the shares lose their Black empowerment status.
+ When is the debt portion of my shares going to be fully repaid?
 
In terms of the scheme rules the debt has to be repaid within 10 years of the start of the scheme. In terms of the company’s memorandum of incorporation, there is a procedure to be followed if the debt is not paid in this period of time.
+ When do my Welkom Yizani shares expire?
 
Your Welkom Yizani shares will not expire.
+ When are you going to remove the restriction to trade only between blacks?
 
Only if the BEE regulations fall away will the removal of the restriction be considered.
+ When will there be communication about the shares to the shareholders?
 
You will continue to receive a little booklet called the integrated annual report and financial statements of Welkom Yizani once a year in about August/September. This will provide you with an update on the performance of the company as well as details of any proposed dividend which may become payable to you. You can also get information on the Welkom Yizani website on www.welkomyizani.co.za or by calling the call centre at 0860 12 12 24.

Annual General Meeting (AGM)

+ Why is the AGM held in the middle of the day?
 
The directors gave consideration to holding the meeting in the evening but encountered problems with finding an appropriate venue. We also took security and transportation into consideration when we determined the time and venue. Shareholders who are unable to attend can still exercise their vote by sending in their proxy forms.
+ Why is the AGM only held in Cape Town?
 
The AGM is required to be held once a year at such place and at such time as the directors may from time to time determine. As the main place of business of Media24 is Cape Town, the meeting is held in Cape Town.
+ The proxy form has the words "Assisted By" under the place for my signature. What does this mean?
 
This is a legal requirement for any shareholder who is unable to sign on their own, such as children and persons under the care of the courts.
+ Why can I vote at both the Media24 and Welkom Yizani AGMs?
 
In terms of the memorandum of incorporation of Media24, the right to vote at the Media24 meetings in respect of the ordinary shares of Media24 held by Welkom Yizani has been delegated to the members of Welkom Yizani.
+ I would like to nominate someone to the board of Welkom Yizani. How do I do this?
 
You should inform the company secretary well in advance of the annual general meeting of your intention to nominate a director to the Welkom Yizani board as the company’s governance processes will have to be followed in order to consider such a request. The company secretary will advise you of the process to be followed. Generally you will be required to submit documents including a comprehensive curriculum vitae and documents substantiating your nominee’s qualifications.
+ I will not be able to attend the Welkom Yizani AGM. How can I vote?
 
The documentation posted to you includes a proxy/meeting attendance form. If you are not able to attend the meeting, you can still exercise your right to vote by completing this form in accordance with the instructions on the back of the form and sending it to the Welkom Yizani transfer secretary 48 hours before the annual general meeting. Your vote will then still be taken into account.
+ What happens if I do not vote?
 
The votes of the other shareholders will be taken into account.

Dividends

+ When will I receive my dividends?
 
Dividends are only paid when declared out of profits of Welkom Yizani and are not guaranteed. You will be advised around August each year if a dividend is being proposed for the previous financial year, and if approved at the AGM, it will be paid during September of that year.
+ Can I reinvest my dividend?
 
A cash dividend will be paid directly into your bank account once it is declared. You may, however, then use your dividend to buy more Welkom Yizani shares on the trading platform.
+ How will my dividend be paid?
 
The dividend will be paid into your bank account as we have it on our records. If your bank account details have changed, please contact us at the call centre: 0860 12 12 24 and update your bank account details so you may receive any dividends that may be declared and approved.
+ A dividend was declared but I have not received any money into my bank account. What must I do?
 
It is possible that the bank account details on record are incorrect or invalid. Complete a bank account details form, get it stamped by your bank and send the original form to the Welkom Yizani transfer secretaries with an original certified copy of your South African identity document.
+ Why do the preferance shareholders get a much bigger dividend than the ordinary shareholders?
 
In terms of the scheme rules up to 20% of dividends can flow to ordinary shareholders and the remainder to the preference shareholders. This caters for funding provided by the preference shareholder to be repaid.

Personal Shareholder Information and Documentation

+ What does the transfer secretary do?
 
The transfer secretary maintains the share register and statutory information relating to shareholders' FICA (including South African ID number, bank account details and physical/postal address) and BEE status. They are also responsible for paying dividends over to shareholders.
+ I am a shareholder with a shareholder number and I need to courier/post fica documentation to the transfer secretaries. What address do I use?
 
Physical:
71 Corlett Drive
Birnam
2196
Postal:
c/o The Trading Helpdesk
PO Box 1266
Bramley
2018
+ I acquired shares as a minor and I am now over 18 years old. What must I do?
 
Contact the Welkom Yizani call centre on 0860 12 12 24 and an agent will be able to assist you. You will also be required to submit new FICA documentation to replace the documentation we have on your record pertaining to your previous guardian.
+ My marital status has changed. What must I do?
 
Send an original certified copy of your marriage certificate or divorce order to the transfer secretaries so that they can ensure that the shares are registered in your new name.
+ How do I check if my personal, banking and contact details that Welkom Yizani has on record are correct?
 
You can contact the call centre on 0860 12 12 24 to confirm your details.
+ What do I do if some or all of my details are incorrect or out-of-date?
 
Contact the Welkom Yizani call centre immediately on 0860 12 12 24 and request the relevant form to change your details.
+ My bank account details have changed. What must I do?
 
Complete a shareholder verification form, send the form to the transfer secretaries with an original certified copy of your South African identity document and a bank statement stamped by your bank or a letter on bank letterhead confirming your bank account details.
+ My address has changed. What must I do?
 
Complete a shareholder verification form and send the form to the transfer secretaries with an original certified copy of your South African identity document and proof of residential address (not more than three (3) months old).
+ We originally bought shares as a company, which has subsequently been deregistered. What must we do before we can sell the deregistered company shareholder's shares?
 
If the company was deregistered by shareholder resolution, then the shares must be disposed of in the manner indicated in this resolution. Send us a certified copy of this document along with the other founding documents of the deregistered company.
If the company was deregistered by CIPC for non-lodgement of annual returns, the directors should apply for reinstatement. In the strict terms of the law, the company in its deregistered state, as a shareholder, is in breach of its obligations in terms of the rules of the scheme which could result in the directors being required to cancel the shares registered in the company's name at no value. In this case there is no alternative but to restore the registration of the company. This process is relatively simple and involves the provision of updated information to CIPC together with the payment of company duty and penalties for the period the company has been deregistered.

General Trading Information

+ What is trading?
 
Trading is the process whereby the shareholders of Welkom Yizani sell their shares to other Black people or Black entities that buy the shares.
+ When did trading start?
 
On 9 December 2013 at 09:00
+ How will Welkom Yizani ensure that people are informed about the trading process?
 
Welkom Yizani gives information to the current Welkom Yizani shareholders about trading on the Welkom Yizani trading platform. Current shareholders have received information about the trading platform at the AGM in September 2013. They also received an information brochure explaining exactly how the trading platform will work during November 2013. Current and prospective shareholders alike will find information about the trading platform on the company’s website at www.welkomyizani.co.za and by calling the company’s call centre on 0860 12 12 24.
+ How are you making sure that there is no fronting?
 
Rigorous verification processes are in place to ensure that only Black people participate in the scheme. The Welkom Yizani memorandum of incorporation determines that, should a person be found not to comply with the BEE requirements, Naspers can only buy that person’s shares back at a very low value.
+ Who qualifies to participate?
 
Black people and Black Entities, as permitted in Welkom Yizani's memorandum of incorporation. To confirm that you qualify, contact the call centre on 0860 12 12 24.
+ How do I trade shares?
 
You can buy or sell shares via the trading platform from 9 December 2013. This can be accessed directly through the internet at www.welkomyizani.co.za or by calling the Welkom Yizani call centre at 0860 12 12 24.
+ What are the requirements to trade?
 
Existing Welkom Yizani shareholders need to first verify their status to be able to buy or sell shares. If you are not a shareholder, you need to register first before you are able to buy shares. Verification and registration will start in November 2013 and can be done through the internet or via the telephone.
Certain FICA and BEE documentation will be required. These include:
  • Certified copy of South African ID Document;
  • BEE Certificate (in respect of Black entities)
  • Bank statement not older than 3 months (not internet statement); or
  • Signed and stamped letter from your bank confirming banking details; and
  • Proof of residence.
You also need to sign the terms and conditions of the platform. A trading account will then be opened.
+ What are the fees charged and why do I have to pay fees?
 
The transaction fees charged for sellers with 430 shares or less than 430 shares is R76 per trade plus value added tax, until such time that Welkom Yizani determines otherwise. For all other trades and for all buyers (irrespective of how many shares they hold), the transaction fees are the higher of 1,5% of the value of the trade or R222, plus value added tax. Buyers will also be liable to pay securities transfer tax. The fees are for the management of the service and tax. The fees will increase annually in line with the consumer price index.
+ What happens if I cannot get a buyer for my shares?
 
Your order to sell will remain on the system for 90 days (unless you ask for a shorter period) and if it is not matched by the end of that time your order to sell will lapse and the shares will remain yours.
WHEN WILL I BE ABLE TO TRADE MY SHARES?
You will have been able to trade your Welkom Yizani shares since 9 December 2013. You are able to submit trade instructions either via the online trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24.
+ For how long will the trading platform be in operation?
 
The trading platform will remain in operation until Welkom Yizani ceases to exist. All shareholders will be informed if there is any change in this.
+ What are the trading hours?
 
Trading hours are weekdays between 09:00 and 17:00 excluding public holidays. Shareholders can load buy bids and sell offers outside of trading hours via the online trading platform at www.welkomyizani.co.za but these will only be matched during trading hours.
+ How do I access the online trading platform?
 
Go to www.welkomyizani.co.za and log in using your shareholder number and password.
+ How do I know what my shareholder number and password for trading is?
 
An existing shareholder or authorised representative of a shareholder will have received a shareholder number and password by SMS on verification. A new shareholder or authorised representative of a shareholder will receive a shareholder number and password by SMS after their registration is complete.
+ What do I do if I forget my password?
 
Contact the call centre on 0860 12 12 24 and ask one of the agents to reset your password for you. You will be sent a new password via SMS.
+ What do I do if I forget my shareholder number?
 
Contact the call centre on 0860 12 12 24 and ask one of the agents to provide you with your shareholder number.
+ What if I do not receive an SMS?
 
Contact the call centre on 0860 12 12 24 to update your cell phone number and reset your password.
+ How do I change my password?
 
Go to www.welkomyizani.co.za, enter your shareholder number and click on Change Password. You will be requested to enter the old password first before changing to the new password.
+ If I submit a trade request but I receive notification that it has expired. What should I do?
 
Pending trade instructions will remain in the matching engine for a maximum of 90 days or shorter depending on what you stipulated at the time it was loaded. You will then be able to re-submit a trade request, either via the online trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24, if you wish to do so. The alternative is to do nothing if you no longer wish to sell or buy shares for the moment.
+ Who can I conyact if I have a query regarding the trading platform?
 
You can speak to any of the consultants in the Welkom Yizani call centre on 0860 12 12 24. Alternatively, you can email a consultant at welkomyizani@equityexpress.co.za and they will endeavour to respond in the quickest possible time.
+ How will I know if my trade has been matched?
 
You will receive an SMS notifying you that your trade has been matched.
+ At what price should I trade my shares?
 
This is a choice you have to make. Welkom Yizani and its agents are not financial advisors and cannot provide investment or financial advice. Welkom Yizani merely facilitates the trading process. However, shareholders will have access to the following information on the Welkom Yizani website or via the Call Centre:
  • a history of the last 20 trades and the prices at which the shares were traded,
  • the five (5) lowest prices that sellers are prepared to sell their shares at and the number of shares for sale, and
  • the five (5) highest prices that buyers are prepared to pay for shares and the number of shares for sale.
+ How are trades matched?
 
Trade requests (buy bids and sell orders) are first ranked according to the price you are willing to sell at or to pay for a share. Trade requests of the same price are ranked depending on when they entered the market. Any subsequent trade requests will be immediately implemented if it is a buy bid at a price at or above the lowest sell offer in the market or a sell order at a price at or below the highest bid to buy in the market.
+ How do I cancel a pending trade request?
 
Log on to your trading profile on www.welkomyizani.co.za using your shareholder number and password and go to the 'Trading' - 'View / Cancel Orders' section to cancel your pending trade request. Alternatively, you can contact the call centre on 0860 12 12 24 to update these details. Any matches that have occurred in respect of your pending trade request prior to the cancellation cannot be reversed.
+ Can I adjust the price on my pending trade request?
 
No, but you can cancel the pending trade request and re-submit it at the new price. Any matches that have occurred prior to the cancellation cannot be reversed.
+ If my trade request has partially matched and I cancel the remaining request and reload it at a new price will I be charged another transaction frr when the trade matches?
 
Yes, the resubmitted trade request will be treated as a separate transaction and a transaction fee will apply.
+ What is the trading price per Welkom Yizani share?
 
Live trade and price information will be available on the Welkom Yizani website www.welkomyizani.co.za at all times from 9 December 2013 or you can call the call centre on 0860 12 12 24 during trading hours after this date.
+ Can I change the method of communication I receive relating to transactions on my account?
 
Yes, log on to your trading profile on www.welkomyizani.co.za using your shareholder number and password and go to the 'Account' - 'Preferences' section to change your communication settings. Alternatively, you can contact the call centre on 0860 12 12 24 and ask an agent to change this for you.
+ What are my Welkom Yizani shares worth now?
 
Please refer to the website for the latest share prices.
Welkom Yizani never carried any guarantee in relation to returns or capital growth. The rules of the scheme as set out in the prospectus to potential investors in 2006 were clear in this regard. Since 9 December 2013, the shares in Welkom Yizani started trading on a willing seller/willing buyer basis. Accordingly, the performance of the share is a function of buyers and sellers in the market and unfortunately, there are more sellers than buyers at this time. There is no intervention by either Media24 or Welkom Yizani. The current share price therefore reflects the state of the market.
It should also be remembered that throughout the period, shareholders have received dividends in the total amount of R2,39 (up to September 2014) on their shares. However, investing in shares remains a risky alternative and no guarantees can be provided.
+ If I want to donate/transfer my shares to my dependants, relatives and family how do I do that?
 
Contact the Welkom Yizani call centre on 0860 12 12 24. These requests are handled by the transfer secretaries.
+ My relative has died and has a Welkom Yizani Share Certificate. What must I do?
 
Contact the call centre on 0860 12 12 24. Your relative's estate will be permitted to transfer the shares to an eligible black person having at least a similar or higher BEE status/rating than your deceased relative, in terms of the memorandum of incorporation. The executor of your relative's estate will need to complete certain documents.
+ Why is Media24 not buying these shares?
 
Media24 launched the Welkom Yizani scheme in 2006 as part of its broad-based black economic empowerment process, which resulted in black South Africans owning indirectly 15% of Media24 Holdings. If Media24 buys the Welkom Yizani shares, shareholding from black South Africans will be eroded and Media24 will lose its BEE status

Buying Shares

+ How do people buy shares?
 
You can buy shares directly through the internet or via the call centre, where the agent will take you through a step by step process. These are the key steps you will follow when you buy shares through the internet or via the call centre:
Deposit money into the Welkom Yizani bank account.
Place your order by providing the following information:
  • the number of shares you wish to buy;
  • the price per share you are willing to pay for the shares.
  • how long you want your order to last (Enter expiry date).
Confirm and accept cost of the shares, including taxes and administration fees.
Your order will be entered on the platform for potential sellers to view.
The buyer's order will be matched and processed if: the price the buyer is willing to pay is the same or higher than the price as that which a seller is willing to sell.
+ Can you buy shares on behalf of other people?
 
You can only buy on behalf of a black South African individual or group under certain circumstances - for example as a guardian of a minor, representative of a group or company. You have to first register or verify your status as an authorised person.
+ How much transaction fees will I pay to buy shares?
 
Transaction cost on each buy transaction payable by the buyer is 1.5% of the value of the trade (the price of the shares being bought) subject to a minimum of R222, plus value added tax. Transaction fees will increase every year in line with the Consumer Price Index.
+ How much tax will I pay if I buy shares?
 
A buyer will pay Securities Transfer Tax (STT) at 0.25% of the value of the trade (the price of the shares being bought) before the shares are transferred into his own name. This will happen as part of the buying process.
+ When do I need to deposit money for the purchase of the shares?
 
Deposit money into the Welkom Yizani bank account before you submit your buy bid. Once the funds have been allocated to your trading account you will be able to submit your buy order either via the online trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24.
+ What forms of payments are permitted?
 
Only cash deposits and EFTs are allowed. No cheques are allowed.
+ I want to buy shares via the trading platform but my cash balance is R0.00. What should I do?
 
Deposit money into the Welkom Yizani bank account and ensure that you use you shareholder number as the beneficiary reference. Deposits take two (2) to three (3) working days to appear on your trading account cash balance and you will be notified as such via SMS. Once the funds have been allocated to your trading account you will be able to submit your buy order either via the online trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24.
+ How much money should I deposit into the Welkom Yizani account?
 
That depends on the funds you have available to spend or the number of share you wish to buy. On the trading platform at www.welkomyizani.co.za there is a share purchase calculator tool that will assist you in estimating the deposit required based on your requirements.
+ What are the Welkom Yizani bank account details?
 
You may request the bank account details for Welkom Yizani from the call centre on 0860 12 12 24 after you have been successfully identified and verified in terms of FICA.
+ I made a deposit into the Welkom Yizani bank account. When can I go ahead and buy shares?
 
Deposits take two (2) to three (3) working days to appear on your trading account cash balance and you will be notified as such via SMS. Once the funds have been allocated to your trading account you will be able to submit your buy order either via the trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24.
+ I made a deposit into the Welkom Yizani bank account but I did not receive notification that it had been allocated to my trading account. What must I do?
 
Email or fax proof of payment to www.welkomyizani.co.za or 011 321 5664 and put your shareholder number in the subject heading. The deposit will then be manually allocated to your trading account and you will be notified thereof by SMS or email.
+ Can I submit a buy bid before making a deposit into the Welkom Yizani bank account?
 
No, trades will not be subject to credit risk and therefore a buyer must deposit money into the Welkom Yizani bank account before submitting a buy bid. You will only be permitted to buy shares if you have enough money in the trading account to cover the purchase price, the transaction fee (plus value added tax) and the securities transfer tax (STT).
+ Can a buyer approach a seller directly and negotiate a price?
 
It is possible for parties to agree a sale offline and put it through as an off market sale. You must contact our transfer secretary at the call centre if you want to transfer shares not using the trading platform.
+ Are there limitations on how many shares one can buy?
 
Yes, there is a 10% maximum ownership (directly or with others) shareholding rule applicable per shareholder. Any request to buy more than this will not be permitted.
+ How do I pay for the shares?
 
Deposit money into the Welkom Yizani bank account and ensure that you use you shareholder number as the beneficiary reference.
+ I loaded a buy bid on the trading platform but immediately received notification that it had been cancelled. Why did this happen?
 
It is possible that your BEE status has not been verified or, in the case or entity shareholders, your BEE certificate is missing from our records or has expired. Contact the call centre on 0860 12 12 24 to verify your BEE status.

Selling Shares

+ How do people sell shares?
 
You can sell shares directly through the internet or via the call centre, where the agent will take you through a step by step process. These are the key steps you will follow when you sell shares through the internet or via the call centre:
To sell your shares, you need to provide the following information:
  • The number of shares you wish to sell
  • The price per share you are willing to sell the shares for
  • How long you want your offer to stay open (expiry date)
Confirm and accept the likely value of your transaction, less taxes and administration fees.
Your order will be entered into the market for potential buyers to view.
The seller's order will be matched and processed if the price of the seller is the same as or lower than the price a buyer is willing to pay for the shares.
+ Can you sell shares on behalf of other people?
 
You can only sell on behalf of a black South African individual or group under certain circumstances - for example as a guardian of a minor, representative of a group or company. You have to first register or verify your status as an authorised person.
+ How much does it cost to sell shares?
 
Transaction cost on each sale transaction is 1.5% of the value of the trade subject to a minimum of R222 plus value added tax. For sellers with 430 shares or less the transaction cost on each sale transaction is R76 plus value added tax until Welkom Yizani decides otherwise. Transaction fees will increase annually in line with the Consumer Price Index.
+ How much tax will I pay if I sell shares?
 
You should seek tax advice in your personal capacity from a qualified tax practitioner. Welkom Yizani cannot provide you with tax advice. Tax will not be deducted as part of the selling process.
+ I sold my Welkom Yizani shares. When will I get my money?
 
You can expect to receive the money in your bank account three (3) to five (5) working days after your sell order has been matched and you have been received an SMS or email notifying you of this.
+ Can I keep the money from my share sale proceeds with Welkom Yizani?
 
Yes, the seller can choose to keep the proceeds in his trading account for future use for a limited time. You can request a withdrawal at any time either via the online trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24.
+ Will I earn interest on the money kept in the trading account?
 
No. Interest is applied to help pay for costs of running the trading platform.
+ How long does it take to pay the money once the selling process is complete?
 
Once the selling process is complete, you can select the following payment options:
  • The money will be transferred to your banking account; or
  • The money will be kept in your trading account if you want buy more shares; or
  • Part of your money will be transferred to your banking account and the balance to remain in your trading account.
If you elect to have the money transferred to your bank account then it takes three (3) to five (5) working days for the money to reflect in your bank account. If you elect to keep the money in your trading account and there is no activity on your trading account after seven (7) days, your money will be automatically refunded to you.
+ What do I do if I want to withdraw money from my trading account?
 
You can request a withdrawal at any time either via the online trading platform at www.welkomyizani.co.za or via the call centre on 0860 12 12 24.
+ When will my withdrawal reflect on my bank account?
 
You can expect to receive the money in your bank account three (3) to five (5) working days after your withdrawal request.
+ I have become insolvent and my estate is being sequestrated. I need to sell my Welkom Yizani shares.
 
You should ask your trustee of your estate to contact the call centre on 0860 12 12 24. Your estate will be permitted to transfer your shares to an eligible Black Person having at least a similar or higher BEE status/rating than yourself, in terms of the MOI.

Fraud Handling

+ I received an email to deposit money into a bank account so I can trade Welkom Yizani shares. What is this about? Who sent this email and why did I receive it?
 
This is a scam. The email does not come from Welkom Yizani. Welkom Yizani will never send you emails or sms's to trade Welkom Yizani shares. Please do not pay any funds to anybody to trade Welkom Yizani shares. You can only trade Welkom Yizani shares in 2 ways: through the Welkom Yizani website (www.welkomshares.co.za) or the call centre (0860 12 12 24). If you have any queries please contact Welkom Yizani call centre on 0860 12 12 24 or email us at welkomyizani@singularservices.co.za.
+ I didn't know about this new way of trading Welkom Yizani shares whereby you are invited to trade by email or sms. When did this start?
 
This is a scam. There are only 2 ways in which you can trade Welkom Yizani shares. Only through the Welkom Yizani website (www.welkomshares.co.za) or the call centre (0860 12 12 24). If you have any queries please contact Welkom Yizani’s call centre on 0860 12 12 24 or email us at welkomyizani@singularservices.co.za.
+ Why doesn't Welkom Yizani or Media24 stop these fraudsters?
 
Welkom Yizani or Media24 does not have control over third parties sending fraudulent messages to members of the public, including its investors. Welkom Yizani and Media24 can only make sure that investors and members of the public have access to the correct information on the Welkom Yizani trading website so they can make informed decisions. Only the South African Police Service has the power to investigate and apprehend perpetrators of criminal activity like the fraudulent activity mentioned here. Please report any suspected fraudulent activity to the SAPS as soon as possible.
+ I have deposited money into a bank account to trade Welkom Yizani shares but heard nothing afterwards. What now? Will I get my money or Welkom Yizani shares?
 
There are only 2 ways in which you can trade Welkom Yizani shares. Only through the Welkom Yizani website (www.welkomshares.co.za) or the call centre 0860 12 12 24 .If you have any queries please contact Welkom Yizani’s call centre on 0860 12 12 24 or email us at welkomyizani@singularservices.co.za. Please note that if you have not contacted the official Welkom Yizani contact details which are published on our website and purchased shares through a third party not officially and publicly appointed by Welkom Yizani then we cannot assist you. Please contact the South African Police Service (SAPS) and report the matter urgently.
+ What is Welkom Yizani and Media24 doing to help shareholders and the investing public about this fraudulant activity targeted at the Welkom Yizani platform?
 
Welkom Yizani and Media24 have published and issued fraudulent email alerts in national newspapers as a means to alert the South African public about the fraudulent activity targeted at Welkom Yizani. It has also published the alert on the Welkom Yizani trading website. Investors can also access a fact sheet and question and answer section on the Welkom Yizani website in order to obtain more information. Further to the above, members of the public (including our investors) are reminded that matters relating to fraud fall within the jurisdiction of the South African Police (SAPS) and must be reported to SAPS as soon as possible.
+ Can fraudulant activity like this not be picked up by the trading platform administrator, singular systems T/A Equity Express's Surveillance Systems?
 
Unfortunately not. The fraudsters present false banking and contact details to members of the public, including investors. The information and activity never reaches Welkom Yizani or Singular Systems. Once the victims pay funds over to fraudsters, the funds and the fraudsters disappear.

Transfer

+ If I want to donate/transfer my shares to my dependants, relatives and family. How do I do that?
 
Contact the Welkom Yizani call centre on 0860 12 12 24. These requests are handled by the transfer secretaries.
+ My relative has died and has a Welkom Yizani Share Certificate. What must I do?
 
Contact the call centre on 0860 12 12 24. Your relative's estate will be permitted to transfer the shares to an eligible Black Person having at least a similar or higher BEE status/rating than your deceased relative, in terms of the Memorandum of Incorporation of Welkom Yizani.

Historical Information

+ What was the original offer price?
 
The Welkom Yizani shares were offered to qualifying Black participants at R10 per share.
+ How was the allocation of shares made?
 
The number of shares applied for was far greater than the number of shares available for allocation to applicants. As a general rule, successful applicants were allocated a maximum of 430 shares. In other words, applicants who applied for fewer than 430 shares received all the shares that they applied for while those who applied for more than 430 shares, received a maximum allocation of 430 shares and a refund for the balance of their money paid in excess of R4 300.
+ I was allocated fewer shares than what I paid for. Why?
 
See above.
+ What sort of communication will I/we have during the lock-in period?
 
The lock-in period ended on 9 December 2013. You will have received details of the performance of Media24 every 12 months since 2007. Going forward, shareholders will continue to receive information about the performance of Media24 around August every year.